Oke Partners Privacy Policy
Effective Date: 21 July 2025
Last Updated: 21 July 2025
Oke Partners and OkeApp (together “we,” “us,” or “our”) are committed to protecting your privacy and handling your data in a clear, transparent, and secure way. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information and data through our website, app, and related services (collectively, the “Services”) in accordance with the General Data Protection Regulation (GDPR), applicable local laws, and Google Play's User Data Policy.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
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Data Controller & Contact Information
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Data Controller
Oke Partners
3303 Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, NT, Hong Kong
Email: support@okepartners.com -
Data Protection Officer (DPO)
Email: support@okepartners.com Please include “For DPO” in the subject line
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Data We Collect
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Personal Information
We may collect and process the following personal data:
- Full name, email address, phone number, mailing/billing address
- Date of birth, identification number
- Employment details, financial circumstances
- Payment card data (processed via PCI-compliant third-party providers)
- Government-issued ID (for KYC and compliance)
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Device & Technical Information
When using our mobile app, we may collect:
- Device ID (e.g. Android Advertising ID), OS version, device type.
- Mobile network info, language and time zone settings.
- App usage data, screen views, crash logs, and diagnostics.
- IP address and approximate location (if permitted).
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Cookies and Tracking Technologies
Cookies, web beacons, and tracking pixels are used on our website and app for session management, personalization, analytics, and marketing purposes. You can manage cookie preferences in your browser or device settings. See Section 11.
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How We Use Your Data
We use the collected data for the following purposes:
- To create and manage your user account.
- To perform identity verification (KYC) and regulatory compliance.
- To process payments, manage transactions, and provide financial services.
- To send you service-related communications and security updates.
- To personalize your experience and provide relevant offers.
- To improve app functionality and user experience.
- To prevent fraud and ensure system security.
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Legal Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract (e.g. opening and managing your account).
- Legal obligations (e.g. anti-money laundering compliance).
- Legitimate interests (e.g. fraud prevention, service improvement).
- Consent (e.g. marketing, newsletter subscription, storing payment details).
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Sharing of Personal Data
We may share your data only as necessary with:
- Service providers: hosting, analytics, cloud storage, KYC, payment processors.
- Group entities: companies under our corporate group offering related services.
- Regulators and authorities: where required by law or legal process.
- Business transfers: in the event of a merger, sale, or acquisition (with notice).
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User Rights
Under GDPR and relevant laws, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Withdraw consent at any time (where applicable).
- Request data portability.
- Lodge a complaint with a supervisory authority.
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Data Retention
We retain personal data only as long as necessary for:
- The purpose it was collected for.
- Legal, regulatory, and contractual obligations.
- Ongoing business needs or dispute resolution.
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Data Deletion Policy
Users of OkeApp have the right to request deletion of their personal data at any time. We are committed to handling such requests in a timely and transparent manner, in accordance with GDPR, CCPA, and Google Play's User Data policies.
To initiate a data deletion request, users may:- Use the in-app "Delete My Account" feature, if available, or
- Email us directly at support@okepartners.com with the subject line “Data Deletion Request”.
Upon receiving a valid request, we will:
- Verify the identity of the requester.
- Confirm the scope of data to be deleted (e.g., account details, transaction history, stored identifiers).
- Proceed to delete or anonymize all personal data unless retention is required by applicable law (e.g. anti-money laundering, accounting, or regulatory requirements).
- Notify the user once the deletion process has been completed.
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Security Measures
We implement industry-standard physical, electronic, and organizational safeguards, including:
- Data encryption in transit and at rest.
- Secure access controls.
- Limited employee access based on roles.
- Staff training and audit procedures.
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Children's Data
Our Services are not intended for users under the age of 13. We do not knowingly collect or process personal data of children.
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Third-Party Services and Links
Our Services may contain links to third-party websites or services (e.g., payment gateways, identity verification). This policy does not apply to their practices. Please consult their privacy policies before use.
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Cookies and Tracking
We use cookies and similar technologies for the following:
- Session management and login.
- Saving preferences.
- Analytics and performance.
- Fraud prevention.
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Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through the app or website. Continued use of our Services after such updates constitutes your acceptance of the revised policy.
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Contact Us
For any questions about this Privacy Policy or your data rights, contact: support@okepartners.com.
Oke Partners, 3303 Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, NT, Hong Kong.